Question: Is there a process intelligence platform that can help us make better decisions and increase customer satisfaction by analyzing and improving our business processes?

If you're looking for a powerful Process Intelligence platform to make more informed decisions and increase customer satisfaction by optimizing business processes, Celonis is a great option. Celonis uses process mining to find value opportunities and provides a broad range of tools for data extraction, process analysis, monitoring and management. It includes industry-specific solutions and has been used by many large companies to improve operational efficiency.

Another top contender is SAP Signavio, an end-to-end business process transformation platform that combines process mining, management and automation. It enables organizations to modernize and de-risk SAP transformations while improving operational efficiency. SAP Signavio is named a Leader in the 2024 Gartner Magic Quadrant for Process Mining Tools, so you can trust it to help you achieve your business transformation goals.

Appian is a low-code platform that automates and optimizes complex business processes across industries. It connects systems, builds custom applications and has process mining to find inefficiencies. Appian's scalability and reliability make it suitable for high-volume transactions, so your business can keep up with demand.

For a low-code option with a focus on AI-driven automation, check out Bizagi. It offers end-to-end process automation, enterprise orchestration and actionable insights to optimize processes. Bizagi is named a Strong Performer in The Forrester Wave for Digital Process Automation Software and is a good fit for industries like banking, insurance and manufacturing.