Question: I need a platform that integrates with major media and e-commerce sites to improve the consumer journey, can you suggest one?

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Shopalyst

If you're looking for a platform that connects to big media and e-commerce sites to improve the customer experience, Shopalyst is worth a look. It's got no-code tools to reach customers on search, social, display and video, turning browsing into buying. The company has more than 400 brands using it in 30 countries, and says it offers better return on ad spend. It's also designed to let you quickly launch discovery commerce, so it's good for improving the customer experience and generating sales.

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Criteo

Another big option is Criteo, an all-purpose option for advertisers and retailers. Criteo's Commerce Media Platform combines a large set of commerce data with features like commerce growth, video ads and dynamic creative optimization. It handles 700 million daily active users and 35 billion daily browsing and buying events, with AI and predictive bidding to continually optimize campaigns.

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Emplifi

If you're more interested in customer engagement, check out Emplifi. It's designed to offer AI-powered tools for social media marketing, e-commerce and customer service. It connects to popular social media sites and offers influencer marketing, live video shopping and case management. Emplifi is designed to help companies offer a unified customer experience and get their teams on the same page with workflow automation.

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Bloomreach

Last, Bloomreach is an ecommerce personalization platform that combines real-time customer and product data with AI for personalized marketing and product discovery. It's got tools for email marketing, web personalization and SEO, so it's a good option for multichannel customer experiences and profitable growth through connected orchestration.

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