Question: Is there a platform that offers a broad portfolio of products to transform service management across multiple industries and workflows?

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ServiceNow

If you're looking for a full platform that can help you transform service management across multiple domains and industries, ServiceNow is a great option. It has a large suite of products including IT Service Management, Customer Service Management, IT Operations Management, and more. ServiceNow serves a variety of industries including Education, Energy and Utilities, Financial Services, Healthcare, and Manufacturing. The platform incorporates AI, Generative AI, and Intelligent Chatbots to help improve productivity and efficiency, making it a good fit for companies of all sizes.

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Pega

Another powerful option is Pega, which offers a unified platform for enterprise AI decisioning and workflow automation. Pega's platform is designed to optimize in real time and is used across a wide range of industries including Financial Services, Insurance, Healthcare and Manufacturing. It offers low-code development, case management and generative AI, making it a good fit for large enterprises that need scalable and flexible solutions.

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C3 AI

For companies that want to focus on AI-driven solutions, C3 AI offers a large enterprise AI software foundation with more than 40 pre-built applications across industries such as manufacturing, financial services and government. The platform includes low-code and no-code development tools and incorporates industry-standard tools like Python and R for data science, making it a good choice for accelerating digital transformation.

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Automation Anywhere

Last, Automation Anywhere combines AI, automation and RPA to offer secure and intelligent process automation. It can help transform service, IT, finance, customer service and HR operations by automating tasks and improving productivity. With its cloud-native architecture and deep integrations with leading platforms, Automation Anywhere offers a comprehensive solution for process optimization and compliance.

Additional AI Projects

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UiPath

Automate and optimize knowledge work processes with AI-powered tools, including process mining, task mining, and document understanding, to drive efficiency and innovation.

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Software AG

Connect and integrate applications, services, and data with prebuilt connectors and automate workflows through a simple drag-and-drop interface.

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Oracle

Comprehensive suite of cloud applications and infrastructure automates processes, provides consistent data, and unlocks AI-driven insights for informed decision-making.

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Appian

Automate and optimize complex business processes with integrated RPA, AI, and API integrations, and deploy faster with low-code development.

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SS&C Blue Prism

Combines RPA, AI, and BPM to help organizations scale efficiently, delivering better outcomes through accelerated growth, enhanced customer experiences, and competitive resilience.

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SAP Signavio

Combines process mining, management, and automation to transform organizations in a data-driven way, accelerating business change with generative AI capabilities.

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IFS

AI-driven capabilities embedded in business processes accelerate decision-making, while industry-specific features and dashboards address unique challenges.

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Aisera

Automates work across multiple domains, increasing productivity, accuracy, and cost savings with a suite of AI solutions and domain-specific Large Language Models.

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ServiceNow Cloud Observability

Uses AI to spot problems and respond to changes in cloud-native and monolithic applications, improving uptime and reducing mean time to resolution.

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Workato

Automate complex workflows with AI-driven pre-built connectors and accelerators, integrating over 1200 applications to streamline business processes and boost efficiency.

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Genpact

Combines AI, automation, and cloud services to inform decision-making and optimize operations, driving transformative outcomes for clients across various industries.

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SysAid

Automates IT services with AI-powered chatbots, task categorization, and workflow orchestration to improve end-user experience and agent productivity.

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Sutherland

Combines human-centered design with AI, cognitive technology, and automation to create exceptional brand experiences grounded in real people's needs.

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Freshservice

Automate tasks and workflows with AI-powered tools, freeing up time for higher-level work and increasing productivity in IT service management.

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DataRobot AI Platform

Centralize and govern AI workflows, deploy at scale, and maximize business value with enterprise monitoring and control.

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Nintex

Identify and document processes, then automate workflows with AI-driven optimization, connecting people, process, and data for efficient operations.

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NVIDIA AI Platform

Accelerate AI projects with an all-in-one training service, integrating accelerated infrastructure, software, and models to automate workflows and boost accuracy.

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Freshworks

Automate tasks, minimize manual work, and boost productivity with generative AI, omnichannel support, and codeless automations and workflows.

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MuleSoft

Automate tasks and processes with clicks, code, or AI-powered natural language prompts, increasing productivity and lowering costs without requiring technical expertise.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.