For customized training and support, Pax8 is a good marketplace for small businesses and Managed Service Providers (MSPs). It provides a range of services like Pax8 Academy for customized training and Pax8 ProServices for adding capacity and expertise. The platform also includes tools like Opportunity Explorer for finding sales opportunities, Catalogue for searching and categorizing solutions, and Storefronts for customized customer experiences, so it's a good utility for business needs.
Another good option is Skillsoft, an AI-powered online learning system for helping companies fill skill gaps. It includes tools like Skill Benchmarks and Interactive Skill Benchmarks for evaluating and tracking employee skills, CAISY for experiential learning, Compliance Training, Leadership Development and Technical Skills training. It's good for upskilling and reskilling, as well as for compliance and technology adoption.
If you want an adaptive Human Capital Management (HCM) system, Cornerstone has an all-purpose, AI-powered system for employee development and talent management. Cornerstone Learn is for employee development, Cornerstone Elevate for talent and career development, and Cornerstone Transform for future preparedness. Its main abilities include AI-powered insights, multi-modal learning experiences and compliance management, and it works globally and in multiple languages.
For MSPs, DeskDay has a Conversational Service Automation (CSA) platform designed to improve customer support and service quality. It includes tools like conversational ticketing, chat-based project management, intelligent quality assurance and automated billing. It's designed to improve IT operations and profitability by offering a more advanced alternative to traditional PSA tools.