Question: Can you recommend a marketplace that offers customized training and support for small businesses and MSPs?

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Pax8

For customized training and support, Pax8 is a good marketplace for small businesses and Managed Service Providers (MSPs). It provides a range of services like Pax8 Academy for customized training and Pax8 ProServices for adding capacity and expertise. The platform also includes tools like Opportunity Explorer for finding sales opportunities, Catalogue for searching and categorizing solutions, and Storefronts for customized customer experiences, so it's a good utility for business needs.

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Skillsoft

Another good option is Skillsoft, an AI-powered online learning system for helping companies fill skill gaps. It includes tools like Skill Benchmarks and Interactive Skill Benchmarks for evaluating and tracking employee skills, CAISY for experiential learning, Compliance Training, Leadership Development and Technical Skills training. It's good for upskilling and reskilling, as well as for compliance and technology adoption.

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Cornerstone

If you want an adaptive Human Capital Management (HCM) system, Cornerstone has an all-purpose, AI-powered system for employee development and talent management. Cornerstone Learn is for employee development, Cornerstone Elevate for talent and career development, and Cornerstone Transform for future preparedness. Its main abilities include AI-powered insights, multi-modal learning experiences and compliance management, and it works globally and in multiple languages.

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DeskDay

For MSPs, DeskDay has a Conversational Service Automation (CSA) platform designed to improve customer support and service quality. It includes tools like conversational ticketing, chat-based project management, intelligent quality assurance and automated billing. It's designed to improve IT operations and profitability by offering a more advanced alternative to traditional PSA tools.

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SC Training

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Eightfold

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Apty

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Sage

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Quantum Workplace

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Salesforce

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Capacity

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Phenom

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Talkdesk

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Create a digital twin that communicates and remembers information, allowing experts to multiply their expertise and improve learning and retention.

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Pega

Automate complex workflows, make informed decisions with real-time data analysis, and optimize operations with AI-powered decisioning and low-code development.

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Sutherland

Combines human-centered design with AI, cognitive technology, and automation to create exceptional brand experiences grounded in real people's needs.