Question: I'm looking for a solution that aligns with ITIL standards to manage access and availability of IT services.

If you're looking for a product that fits with the ITIL standard for managing access and availability to IT services, ServiceNow is a good option. The enterprise software company offers a broad range of products for IT Service Management, IT Operations Management, Security Operations and other areas. Performance Analytics, Trust and Compliance and an AI-powered foundation are among its features, and it's designed to help companies of all sizes manage and deliver IT services.

Another option is BeyondTrust, an intelligent identity and access security platform. It offers a 360-degree view of identities, privileges and access, with features like secure remote access, identity threat detection and response. It can be used for a variety of use cases, including cloud security and endpoint security, so it's a good option for companies that want to maintain high access and availability across a variety of systems.

If you're looking for a more focused identity security solution, CyberArk offers a broad identity security and access management product. Features include secure Single Sign-On, Adaptive Multi-Factor Authentication and lifecycle management, and it's designed to ensure access to any device, anywhere, at any time. Its AI-powered features and broad integration abilities make it a good option for companies that want to maintain strong identity security and access management.

Last, SailPoint offers a unified identity security platform that offers real-time insights and automated decision-making. It includes pre-built integrations and centralized access control, and it's designed to help companies improve their identity security posture and ensure the right people have access to sensitive resources without creating a less secure environment.