Question: How can I identify and fix issues that are causing customers to abandon their shopping carts?

If you want to find out what's going wrong and fix the problems that make customers leave their carts, Webeyez is a sophisticated analytics and monitoring service that could be worth a look. It uses AI to analyze online funnels in real time to figure out where customers are having trouble and offers features like real-time friction detection, session recordings and insights that can be acted on. Webeyez can be connected directly to eCommerce sites like Shopify and Magento, and it offers real-time alerts and session recordings to help you make data-driven decisions.

Another good option is Contentsquare, a digital experience intelligence and analytics service. It offers features like digital experience analytics, error analysis, frustration scoring and product analytics that can help you optimize and improve the digital experience for users, leading to better conversion and retention rates. Contentsquare offers AI-powered insights and can integrate with a variety of sources, and it offers personalized demos and a tested solution used by companies like Harrods and Modibodi.

For AI-powered services, Metrical is a strong contender with real-time anonymous data and machine learning technology. It can target and display personalized offers to convert customers into buyers in real time, and it offers features like continuous campaign optimization and customizable reporting. Metrical can be integrated with existing tech stacks and helps retailers better understand and connect with their customers, leading to better conversion rates and loyalty.

Last, Out of the Blue is an AI-powered revenue optimization service that's designed to detect and fix revenue leaks, optimize conversion rates and drive growth. It can continuously monitor and analyze data sources in real time and offer insights like user engagement and marketing signal integration. Out of the Blue can be connected to common data sources like Shopify, Google Analytics and Klaviyo, and it's a good option for eCommerce companies looking for a more comprehensive service.