If you're looking for a full-featured RMM software to cut labor and maximize ROI as an MSP, ConnectWise Automate is a top pick. It automates technical work, monitors networks from a central location and provides tools like Robotic Process Automation (RPA) and generative AI-powered Sidekick. The software is geared for MSPs and VARs, reducing manual labor and maximizing ROI.
Another top pick is Atera, an all-in-one IT management platform that combines RMM, automations, patch management and AI-driven ticketing. It lets you monitor unlimited devices remotely, has an AI-powered helpdesk and automates patch management. Atera's AI tools let junior technicians focus on higher-level work, and it's well suited for MSPs trying to scale their business.
N-able is another top contender, with a variety of tools for remote monitoring, data protection and automation. It's got intelligent patch management and prebuilt automation templates, so it's flexible and adaptable. N-able is geared to let MSPs manage and secure their work with lower costs and better productivity.
If you want a more complete package, check out IT Complete from Kaseya. It's a collection of IT and security management tools, including advanced RMM and endpoint management, security and business operations automation. IT Complete is used by more than 500,000 IT pros around the world, so it's a powerful foundation for MSPs to automate operations and improve security.