If you're looking for a digital adoption platform with interactive walkthroughs and customizable experiences, Whatfix is a top contender. It offers personalized onboarding, interactive guidance and self-help support to accelerate digital adoption in web, desktop and mobile applications. It also comes with a powerful Product Analytics feature that lets you track no-code events, analyze user interaction and make data-driven decisions to boost productivity and lower support costs.
Another strong contender is WalkMe, which simplifies user experiences and eliminates friction from applications and processes by offering personalized guidance and automation. Highlights include full visibility into software usage, seamless customer care and powerful analytics to measure impact and ROI. WalkMe is designed to boost productivity, reduce risk and ensure compliance across tech stacks and mission-critical processes.
Userlane is also worth a look, offering in-app guidance, context-sensitive help and custom guides to minimize digital friction and maximize employee productivity. It can be used for a variety of use cases including software adoption, digital employee experience and customer support, so it's a good option for those looking to amplify their digital transformation efforts.
Last, Usetiful offers a customizable experience layer for user onboarding and feature adoption. It includes features like product tours, onboarding checklists and smart tips to ensure a smooth user experience. Usetiful's no-code, white-label architecture and flexible pricing plans make it a practical and scalable option for improving digital adoption and lowering support requests.