Question: Can you recommend a customer service AI tool that allows me to upload my business knowledge and train the chatbot accordingly?

For a customer service AI tool that lets you upload your business knowledge and train the chatbot, Parallel AI is a good all-purpose option. It's got a broad range of AI models, including GPT-4, and Long-Term Memory and an AI Knowledge Base that let you upload business documents to train AI employees. It also lets you customize prompts, integrate with tools like Slack and Google Docs, and has a Workflow Builder for creating multi-step AI workflows.

CuServly is another good option, supporting 95 languages and offering a customizable knowledge base. It can handle human assistance and offers detailed analytics, so it's good for many industries. CuServly protects data with encryption on Google Cloud and has an intuitive interface that makes it easier to automate customer support.

If you want a simpler training process, Visus offers a personalized ChatGPT AI training platform. You can create a custom AI model based on your own documents and knowledge base, and it'll give you immediate answers to questions about your documents. With options like AES 256 encryption and integration with tools like Google Drive and Slack, Visus is a secure and efficient way to automate your workflow.