Question: Do you know of a conversational AI chatbot platform that can provide personalized experiences for our employees?

If you want a conversational AI chatbot platform that can offer personalized experiences for your employees, Creative Virtual is a good choice. The company's platform personalizes both customer and employee interactions, with tools like V-Person that spans languages and ensures brand-consistent conversations. It also offers V-Studio for real-time analytics and integration that can help cut support costs and boost productivity with self-service access to personalized information.

Another good option is Microsoft Bot Framework. This open-source foundation lets you build conversational AI experiences for the enterprise using Azure Cognitive Services. It's got a lot of advanced natural language understanding, speech recognition and computer vision services that can be used for everything from virtual assistants to customer service. It's got a free tier and pay-as-you-go pricing beyond that, so it should be adaptable to your organization's needs.

If you want a more automation-oriented option, boost.ai offers a conversational AI platform for customer service. It uses AI chat and voice bots for personalized interactions, integrates with existing systems, and offers omnichannel consistency. The company says it's designed to increase self-service rates and maintain high-quality interactions, which could be good for employee experience and cutting support costs.

Last, LivePerson is a mature platform that can help companies move to digital-first customer interactions. It can route voice calls to digital channels, improve agent productivity, and automate common customer intents to lower operating expenses. With its ability to analyze omnichannel conversation data and offer conversational insights, LivePerson can help you create personalized experiences for customers and employees.