Another good option is LiveChatAI, which uses a company's website and help center content to give immediate answers to common customer questions. The AI chatbot can be integrated with tools like Slack and WhatsApp, and supports 95 languages. It can hand off to humans for more complicated issues. LiveChatAI offers a free forever plan and several paid options, so it can be a good option to cut support volume and improve customer satisfaction.
If you want to get more personal, check out ioni. This service uses ChatGPT-4 technology to give customers the most accurate and relevant information. It includes AI search for contextual and personalized results, AI assistant for composing longer answers, and an AI widget builder for creating custom chatbot widgets. ioni also includes conversation analytics to improve CSAT scores and a seamless handoff to human agents when needed. Pricing is on a sliding scale, from $49 to custom Enterprise plans.