Question: Is there a service that can automate shipping and tracking for my D2C business, and also provide real-time updates to customers?

AfterShip

AfterShip is an all-in-one post-purchase customer experience platform that includes proactive shipment tracking, returns automation, shipping protection, and carbon emissions reporting. It integrates with 1,171 carriers around the world and major eCommerce platforms, with enterprise-level security and multiple pricing tiers for businesses of different sizes.

Shipup

Another good option is Shipup, which offers automated shipping updates, branded order tracking, proactive messaging and automated returns. It's designed to convert one-time customers into repeat customers, easing the burden on customer support while improving overall operations.

Route

For real-time order tracking and customer communication, Route offers features like AI-powered product recommendations and customizable email and SMS notifications. It also offers carbon neutral shipping options and package insurance to help improve customer loyalty and cut costs.

Additional AI Projects

Narvar

Personalized post-purchase experiences driving loyalty and business results through actionable insights.

Shipway

Automate shipping, tracking, and notifications in one place, improving customer experience and reducing manual intervention with AI-driven fraud detection and real-time updates.

TrackingMore

Provides end-to-end shipment tracking across 1,200+ carriers and 80+ airlines, offering real-time visibility and lowering WISMO inquiries.

EasyPost

Optimize parcel shipping and logistics with access to 100+ carriers, AI-powered rate estimates, and real-time tracking, reducing shipping rates by up to 88%.

NimbusPost

Automates domestic and global shipping, warehouse, and fulfillment services, enabling businesses to reach more customers and deliver a better customer experience.

DispatchTrack

AI-optimized routes and real-time order tracking improve last-mile delivery customer satisfaction, promising speed, precision, and personalized experiences.

Shipsy

Optimizes end-to-end logistics and supply chain operations with automated route planning, freight procurement, and shipment tracking for improved efficiency and cost reduction.

Urbantz

Optimizes last mile logistics with AI-driven route planning, real-time delivery slots, and multi-carrier management to increase successful deliveries and customer satisfaction.

Movement

Revolutionize logistics operations with real-time visibility, automation, and advanced analytics, optimizing routes, inventory, and freight costs across multiple carriers and industries.

Uber Freight

Provides real-time visibility and AI-optimized decision-making to modernize supply chains, enabling data-driven operations and optimized logistics solutions.

Selldone Business OS

Visually build, run, and scale your business with a no-code, all-in-one operating system, automating processes and handling millions of orders seamlessly.

AfterShip Email

Automate scenario-based email campaigns without coding, targeting customers at every stage of the buying process with personalized, AI-driven messages.

Starship Technologies

Autonomous robots navigate around obstacles to provide fast, low-cost, and environmentally friendly last-mile delivery services for businesses and customers.

DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

Digimarc

Endow products with digital identities, enabling item-level serialization, real-time tracking, and centralized traceability for increased operational agility and sustainability.

Zapier

Automate tasks across 7,000+ app integrations with AI-driven workflows and bots, turning ideas into custom workflows without requiring tech expertise.

Willdesk

Automates customer support tasks, personalizes interactions, and delivers a unified customer experience across multiple channels, including Facebook, Instagram, WhatsApp, email, and live chat.

Zapier

Automate tasks and workflows across 7,000+ apps with AI-powered technology, customizing your workflow to focus on high-priority business tasks.

AutoDS

Automate dropshipping tasks, from product sourcing to order fulfillment, and optimize prices for maximum profit with a suite of AI-driven tools.

eDesk

Centralizes customer interactions and order info into support team-friendly tickets, automating tasks and providing personalized responses for 4x better productivity.

HyperTrack

Automate on-demand work and workforce management with real-time tracking, assignment, and verification to improve job completion rates, productivity, and on-time delivery.