Question: How can I automate customer engagement on my website to capture more leads?

MagicForm is an AI-powered tool for lead qualification and conversion that automates 24/7 customer interactions and follow-up emails. It can offer highly personalized answers to customer questions by learning from your business operations. The service is easy to train, teach and deploy, and offers customizable follow-up email journeys and integration with lead notifications and Zapier. MagicForm costs $20/month to $249/month depending on the tier, and is geared for businesses that want to boost lead generation and conversion.

Another good option is Brainwave, which uses ChatGPT technology to automate up to 70% of customer interactions. It includes AI-powered lead generation and qualification, smart scheduling of meetings, and integration with third-party services like Google Calendar and CRM systems. Brainwave offers multilingual 24/7 support and a smart knowledge base that learns from company data, so it's a good option for reducing costs, improving customer satisfaction and optimizing lead generation and meeting scheduling.

If you want a more complete suite of tools, check out Haptik. This Conversational CRM uses Generative AI to manage customer lifecycles in a variety of industries, including Retail, Fintech and Healthcare. Haptik's features include Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying guidance and Multi-Channel Support across multiple channels. It can help businesses generate leads, improve customer satisfaction and increase operational efficiency with customizable solutions.