If you're looking for a service that'll automatically spot and fix system problems without human intervention, Raygun is a top contender. It can provide real-time insights into application performance, crash reporting and error monitoring. Raygun's AI-driven error resolution service provides quick and accurate answers, and it integrates with services like Slack, GitHub, Jira and Bitbucket. That makes it a good choice for tech leads, CX pros and performance engineers trying to keep tabs on application up time and reliability.
Another contender is Lumu, a network detection and response service that uses AI to make decisions and respond to 24/7 incidents. Lumu Autopilot acts as a digital twin of a SecOps team, automatically responding to incidents while ensuring monitoring requirements are met. The service is geared for state and local government agencies, with different pricing tiers for different needs.
If you're in the cloud contact center market, Operata is an observability service that offers real-time visibility into performance. It combines AI-driven insights and automation tools to boost agent and customer satisfaction by rapidly spotting and resolving technical and operational issues. Operata integrates with many CCaaS, WEM, QM, CX and CRM systems, reducing Mean Time To Detect (MTTD) and Mean Time To Resolve (MTTR) issues.
Last, LogRocket combines session replay, product analytics and error tracking abilities to help you spot and fix technical problems. Its AI, Galileo, actively surfaces high-impact issues so developers, product managers and designers can focus on the most important problems. LogRocket can integrate with many tools and offers several pricing tiers, so it's a good option for optimizing conversion and ensuring users don't encounter problems.