Another good option is YouScan, an AI-powered social listening tool. It analyzes text, images and audience data from social media to offer customer opinions and other insights. Features like Visual Insights for user-generated images, Audience Insights for demographic analysis and a conversational AI assistant for faster insights make it a good tool for market research and brand management.
For a more integrated approach, Sprig marries targeted surveys, replays, feedback collection and AI analysis to spot trends in user feedback and behavior. The tool can help you optimize product adoption, retention and satisfaction, so it's good for teams trying to improve overall user experience and lower churn.