If you need an app to better communicate with overseas customers, helpix is worth a look. The AI-powered platform processes customer requests across social media, email, live chat, Telegram and WhatsApp, and works with multiple languages and multiple knowledge bases to generate human-sounding answers. That can improve customer satisfaction and speed up response times.
Another good option is IzTalk. It offers real-time voice translation and sophisticated messaging abilities to let you talk to anyone in the world. Whether you're making voice calls or sending text messages, IzTalk lets you communicate multilingually without worrying about losing your personality, thanks to AI-powered voice clones. That's useful if you're dealing with overseas customers or business partners.
Chatsimple is another general-purpose AI chatbot platform that can handle multilingual customer service and sales. It automates tasks, improves customer satisfaction and integrates with common channels like Facebook Messenger, WhatsApp and CRM software. Chatsimple handles more than 175 languages, so it can handle lots of customer requests, and you can use it to keep in touch with overseas customers.
If you want to provide customers with more elaborate support, Auralis is a conversational AI that can handle up to 70% of customer requests automatically. It handles more than 100 languages and can link to your existing help desk software. It's available 24/7 and can handle multiple languages. That's good if you want to expand your customer support but don't want to sacrifice satisfaction and efficiency.