If you're looking for an AI-powered system for sentiment analysis and opinion and feeling assessment about specific entities, NetOwl is worth a look. It's got a powerful text analytics engine for extracting entities and assessing sentiment, including subtleties of opinion and attitude. It's multilingual and can be integrated with search and analytics tools, so it's a good choice for companies that have a lot of unstructured data in many domains.
Another contender is AYLIEN, a news aggregation and monitoring service that uses AI for news intelligence. It indexes millions of news articles each day and offers features like entity-based search, document-level sentiment analysis and event-based clustering. It's good for companies that want to stay up to date and make decisions based on a broad, global news record.
For customer service and interaction, VOC AI has a customer experience management platform that includes sentiment analysis technology to help reduce customer support costs and improve satisfaction. The system also can accommodate customizable AI chatbots and omnichannel conversations, so it's a good choice for e-commerce companies and agencies that want to improve their customer feedback process.
Last, Symanto has a Human AI platform that marries human communication and cognition with AI technology. It offers text sentiment analysis, but also emotional understanding and personality assessment. That can help companies personalize interactions and automate interactions that still have a human touch. It's good for companies like e-commerce and pharmaceuticals where customer satisfaction and trust are important.