Question: Do you know of a platform that uses AI to automate tasks and minimize errors in public safety operations, such as 911 centers?

If you're looking for a platform that uses AI to automate tasks and reduce human error in public safety, RapidSOS could be the answer. RapidSOS aggregates life-saving data from connected devices, apps and sensors to 911 centers, giving first responders a unified view of location, health, surveillance and customer information. Its features include emergency alerts with critical information, digital alerts that replace phone calls, and 24/7 AI-powered safety agent support.

Another interesting platform is Prepared, which aims to make public safety personnel more effective by rapidly gathering information and improving console-to-console communications with AI help. Prepared includes real-time call transcription, AI-driven insights, audio and text translation, and an analytics dashboard to help inform decisions. It's trained on millions of calls from nearly a thousand public safety agencies, so it's a mature option for reducing errors and improving communication.

Intrado also offers technology to help public safety, including powerful call handling and management systems, enterprise solutions for employee safety, and Next Generation 911 services. Its offerings are designed to streamline emergency response, ensuring a reliable and accurate connection between those who need help and those who can provide it. With GIS software and professional services, Intrado is a good option for improving public safety.

For a more focused approach, OnSolve offers an integrated platform powered by AI and machine learning to rapidly identify threats and orchestrate response. It includes real-time detection and alerting, AI-driven threat detection, and mass notification. The platform is designed to streamline the entire critical event lifecycle, so it's a good option for organizations that want to improve their public safety.