If you're looking for a Shipday alternative, DispatchTrack is a good choice. It offers AI-based route optimization with 98% reliable ETAs, automated customer communication and scheduling, real-time ETA updates and customizable customer notifications. The platform also comes with a full-featured driver mobile app for delivery execution and proof-of-delivery, so it's a good option for managing delivery operations and customer experiences. Centralized reporting and analytics help businesses reduce last-mile costs and optimize delivery times.
Another good option is Urbantz, which offers a range of tools to manage and optimize delivery operations. It integrates with internal fleets, third-party logistics providers and on-demand carriers so you can manage delivery slots in real time and perform dynamic routing. Tools for multi-carrier management, driver management and recipient experience management make it a good choice for retail, e-commerce and logistics companies. Urbantz says it can help businesses increase successful deliveries, improve customer satisfaction and lower failed deliveries.
If you're looking for an all-in-one post-purchase customer experience platform, check out AfterShip. It offers proactive shipment tracking, returns automation, warranty automation and shipping protection. With integrations with more than 1,171 carriers and major eCommerce platforms, AfterShip can help businesses improve customer satisfaction and retention with a better post-purchase experience. It also offers AI-based delivery date estimates and carbon emissions reporting, so it's a good option for improving customer engagement and cutting costs.
Last, Route is an ecommerce solution designed to improve the after-purchase experience. It offers real-time order tracking, AI-based product recommendations, customizable email and SMS notifications and carbon neutral shipping. With tools like Track for real-time shipping updates and Protect for package insurance, Route is designed to increase customer loyalty and lower support costs. It's designed to help merchants increase their customer lifetime value and make shipping more environmentally friendly.