Repeat

Repeat is designed to increase repurchase rates by sending personalized messages at the most impactful moments in a customer's journey. It encourages second orders by detecting moments like cross-selling, replenishment and lapse, and integrates with email and SMS tools like Klaviyo, Postscript and Attentive.

Repeat's Moments include:

• Replenishment Moment: Identifies customers likely to purchase more of a product they've already bought.
• About to Lapse Moment: Identifies customers who are likely to lapse forever.
• Cross-sell Moment: Identifies customers likely to expand their product catalog.
• Subscription Upsell Moment: Identifies customers likely to upgrade to recurring orders.

These Moments let you build more targeted campaigns, more intelligent flows and more streamlined retention workflows. You can use pre-built Plays, like dynamic email banners and direct mail, to quickly build campaigns and flows for each Moment. Integrations with other marketing tools mean you can easily turn on Moments.

Repeat has helped businesses like Dr. Squatch, Kopari Beauty and Black Girl Vitamins increase repurchase rates and revenue per session. Its easy-to-use design means it's accessible to businesses looking to level up their retention game.

To learn more, check out their website to see how Repeat can turbocharge your retention workflow.

Published on August 9, 2024