If you're looking for something to replace IT Complete, Atera is a good option. It's a feature-rich package that includes Remote Monitoring and Management (RMM), IT automations, patch management and AI-powered ticketing, and is geared for large-scale IT operations. Atera's AI helps junior technicians with automated ticket summaries and solutions, which can help with efficiency and cost savings. It's good for in-house IT and for Managed Service Providers.
Another option is N-able, which offers a range of tools for remote monitoring, data protection and endpoint security. It includes intelligent patch management, script guidance and automation templates, so it's flexible and adaptable to different business needs. N-able is geared for MSPs and corporate IT teams, with pricing starting at $99 per month and a focus on innovation and customer support.
For MSPs, OptimumDesk offers an all-in-one IT management platform with 14 modules integrated together, including AI-based automation to improve efficiency and performance. It includes modules for IT asset management, customer communication and endpoint management, among others. The platform automates routine tasks so technicians can focus on higher-level work and improve productivity.
Last, SentinelOne is a good option for those with cybersecurity needs. It's an all-in-one solution for endpoint, cloud, identity and data protection, including next-gen EPP, EDR and XDR tools. Its real-time visibility and 24/7 threat hunting helps organizations stay on top of threats and proactively manage vulnerabilities, and it's a trusted option for comprehensive cybersecurity.