Question: Can you recommend a workforce management platform that uses machine learning to forecast workloads and optimize staffing?

If you're looking for a workforce management platform that uses machine learning to optimize staffing, injixo is a good all-around option. It uses machine learning algorithms to forecast short-term, mid-term, and long-term workloads, so you can make staffing and resource decisions with confidence. Injixo offers a variety of tools including forecasting, scheduling, intraday management, time-off management, time and attendance tracking, and HR management, all on a scalable cloud infrastructure.

Another good option is Quinyx, an AI-powered Workforce Management Platform for industries like retail, warehousing and hospitality. Quinyx is good at demand forecasting, workforce scheduling and labor optimization. It also has tools for employee engagement and advanced analytics that can cut scheduling time and boost employee satisfaction.

If you need a lot of scheduling and compliance features, Humanity is a good option. This AI-powered employee scheduling software forecasts demand and automates scheduling to comply with labor laws while ensuring the right number of employees are on duty. It's got features like shift planning, demand scheduling and compliance, and integrates with ERP/HCM systems to automate workflows and boost employee engagement.

Last, Assembled is geared for customer support teams, with tools to forecast support demand and schedule the right team members. Its AI-powered engine automates support ticket resolution and integrates with common tools like Zendesk and Slack. Assembled promises to increase agent productivity and customer satisfaction, so it's a good addition to any customer-focused team.