Question: I need a tool that can help me create customized user journeys and improve conversion rates through lead scoring and AI-powered insights.

If you want a tool to map your own user journeys and optimize conversion rates with lead scoring and AI-powered insights, Bonfire is a good option. The platform lets companies create their own custom AI chatbots based on their own data and can be easily integrated with existing apps and systems. Bonfire also has features like personalized product recommendations, lead scoring, file uploads and customizable user journeys, all without requiring any code. It can ingest structured and unstructured data from CRM, ERP and other systems, so it's a good option for companies looking to get more out of their customer interactions and conversions.

Another option is Userpilot, which lets product teams personalize in-app experiences to improve growth metrics. It includes tools for user onboarding, product analytics and user feedback. Userpilot features like guided user onboarding, custom product analytics reports and contextual Microsurveys for user feedback can help teams understand how users are behaving and make decisions based on data. The tool can be integrated with other tools and has customizable segments, goal completion analysis and high security standards, so it's good for product growth, product marketing and UX design teams.

If you're looking for a more complete customer lifecycle management tool, check out Haptik. This Conversational CRM uses Generative AI to offer tools for customer support, sales assistance and performance monitoring. Haptik has a range of tools, including Gen AI Web Q&A for rapid customer support, Gen AI Sales Assistant for personalized buying guidance and Intelligent Analytics for performance monitoring. It supports multiple channels like WhatsApp, Instagram Direct and Google Business Messages, so it's a good option for companies that want to improve customer satisfaction and generate leads.

Last, Unbounce is a landing page builder and Conversion Rate Optimization (CRO) tool. It lets businesses build high-performing landing pages and popups with AI insights, with features like A/B testing, AI copywriting and integration with popular marketing tools. It's a good option for marketers who want to build and optimize campaigns without a lot of technical expertise, and it can help conversions soar.