Question: Can you recommend a tool that helps me identify and fix technical issues affecting user experience in my web and mobile apps?

If you need a tool to help you diagnose and troubleshoot technical problems with your web and mobile apps, LogRocket is worth a look. It's got a combination of session replay, product analytics and error tracking that can help you zero in on problems and fix them. The company's AI, called Galileo, can also surface the most impactful problems automatically, and the tool's features include session replay, console and network logs, errors, performance data and UX analytics. LogRocket supports a variety of tech like React, Vue.js and React Native, and offers a variety of pricing tiers depending on your needs.

Another good option is Raygun, an all-in-one monitoring service that offers real-time insights into application performance, crash reporting and error monitoring. Raygun offers detailed diagnostic information, real user monitoring for optimizing frontend performance, and AI-driven error resolution. It's a good option for monitoring the health and performance of your application, and spotting problems that can affect your users.

Record is an AI-powered technical support tool that can automate the process of understanding user experience problems. It records and analyzes user sessions, network requests and frontend errors, then uses AI to identify problems and suggest fixes. Record can integrate with tools like Zendesk and Jira to streamline support processes and focus on the most important problems. The tool can dramatically accelerate support and improve software quality.

If you're looking for a more general-purpose monitoring and security tool, check out Datadog. It offers real-time monitoring of performance, security and user experience, and can be used with any application or infrastructure. Datadog's features include infrastructure monitoring, APM, synthetic monitoring and security monitoring, which can help you quickly identify and optimize system performance and reliability. It's a very flexible tool that can be used in many industries and with many technology stacks.