Question: I'm looking for a solution that helps institutions understand and respond to student needs in real-time, can you suggest something?

If you're looking for a system to help an institution understand and respond to student needs in real-time, Ocelot is a good option. Ocelot is an AI-powered communication platform designed to help institutions better engage students and improve retention by providing personalized support across multiple communication channels, including AI-powered text messaging, live chat and a full-featured chatbot. It integrates with leading campus systems and uses machine learning to provide compliant and accurate guidance, making it a top pick for CIO, Financial Aid, Recruiting and Admissions teams.

Another good option is Mainstay, an AI-powered student success coaching system. It sends empathetic, personalized messages to students through SMS, live chat and social media. Mainstay also offers advanced analytics to help institutions identify opportunities for support and improve persistence and retention. Its integration with existing technology and data-informed decision-making abilities make it a good fit for institutional leaders.

Element451 is another powerful option for higher education institutions. It uses AI to communicate with students across multiple channels, including live chat, SMS and email. Its features include BoltBot for 24/7 student support, Bolt Copilot for staff and a centralized Conversations portal. Element451 is designed to scale and meets security standards, making it a good option for institutions looking to improve student engagement and support.

If you want something more interactive, Top Hat is an engagement platform that motivates students with interactive courseware and lets educators create personalized learning experiences. It includes interactive response tools, customizable textbooks and real-time data insights. The platform is designed to increase student engagement and offers flexible pricing, making it a good option for educators and administrators who want to deliver engaging and relevant learning experiences.