Element451

Element451 is a student engagement platform for higher education institutions. It uses AI to span multiple communication channels to try to get the right information to students at the right time. The idea is to create a more connected campus experience.

Some of its features are:

• BoltBot: An AI chatbot that provides 24/7 intelligent support to students, answering questions in the voice of a human staff member.
• Bolt Copilot: An AI-powered assistant that helps staff members write responses, refine content and answer questions.
• Conversations: A centralized portal that tracks all inbound and outbound conversations.
• Contact Database: A unified profile that houses all known information and activity for anyone who interacts with the institution.
• Workflows & Rules: Trigger-based marketing automation processes to handle inquiries.
• Integrations: A wide range of tools to integrate with existing software suites.

Element451 has a variety of products, including Element Bolt, which starts at $14,000 per year. That includes BoltBot, Bolt Copilot and Conversations, but can be upgraded to more advanced options like Element Ignite or Element Engage.

The platform spans multiple communication channels, including live chat, SMS, WhatsApp and email, and can handoff conversations from AI to human staff. It also can be customized to match the voice and branding of the institution.

Element451 has security and compliance features, including SOC 2 standards to protect student data and privacy. The company promises easy onboarding and self-service tools, as well as live support. It offers unlimited staff accounts and unlimited messages, making it a good option for institutions of any size.

If you want to try Element451, you can sign up for a no-commitment demo to see how it works and how it can help with specific student engagement goals. Overall, Element451 is an AI-powered tool designed to help higher education institutions communicate more efficiently and effectively with students.

Published on July 4, 2024