Question: I'm looking for a tool that uses AI to provide 24/7 support to students and helps staff members respond to inquiries more efficiently.

If you're looking for a tool that incorporates AI to offer 24/7 support for students and help staff respond to questions more quickly, Element451 is a powerful option. It includes BoltBot, an AI chatbot for students, and Bolt Copilot, an AI assistant for staff. The platform supports multiple communication channels, including live chat, SMS, WhatsApp and email, and can route conversations from AI to human operators. Element451 also includes a centralized portal for all conversations, a Contact Database, and customizable workflows to automate marketing and other tasks.

Another good option is Ocelot, an AI-powered communication platform that enables higher education institutions to offer personalized support through tools like live chat, a full-featured chatbot and AI-powered text messaging. Ocelot integrates with leading campus systems, providing accurate and compliant advice across multiple communication channels. It is used by more than 500 institutions to help drive student engagement, retention and success, so it's a good option for improving student support and staff productivity.

For more targeted learning support, ProfBot offers personalized, real-time feedback for students, available 24/7 on any device. By providing immediate feedback on tests and assignments, ProfBot helps students raise their grades and take ownership of their learning process. This makes it a good option for students who need constant feedback and guidance to succeed academically.

Last, StudyX is an AI learning assistant that can serve as a one-stop-shop for students. It provides homework help, deep learning with advanced AI models, and research help with access to millions of academic papers. StudyX is available as browser extensions and works with institutions around the world, so it can be a good option for students who want to get their work done in one place.