ServiceNow is a robust platform that helps organizations transform service management across multiple domains, including IT, customer service, and HR. It offers a variety of products and solutions, such as IT Service Management and Customer Service Management, and is equipped with AI capabilities like intelligent chatbots and an automation engine to boost productivity and efficiency. ServiceNow is designed for businesses of all sizes and supports multiple languages and regions.
Another strong contender is Moveworks, an AI-powered information retrieval system that automates work across various business systems. It offers a single support center that translates messages and summarizes information, and connects to many tools. Moveworks has been used by more than 300 companies and prioritizes security and compliance with certifications like ISO 27001 and HIPAA.
Leena AI is a Gen AI employee assistant that automates complex tasks across IT, HR, and Finance applications. It provides real-time service requests, reduces repetitive tasks, and centralizes information to improve productivity. Leena AI integrates seamlessly with multiple enterprise systems and offers secure data hosting on Amazon Web Services and MS Azure Cloud Services.