Question: Can you recommend a software that allows me to manage social media, email, and phone communications in a single inbox?

If you want a single service to handle social media, email and phone communications, Cloze could be a good option. It combines contact management, email, phone calls, text messages, meetings, documents and tasks into one service, using AI to help you organize and prompt you. With features like automated organization, smart prompts and personalized briefings, it's geared for industries like real estate, sales and consulting. The service also includes advanced search and multiple levels of security, with a starting price of $17 per month.

Another top contender is Simpu, an all-in-one customer communication service. It consolidates multiple communication channels like WhatsApp, Instagram, Twitter, Live Chat and Gmail into one inbox, with team collaboration abilities. Simpu also includes chatbots, email marketing, SMS marketing and analytics to give you a better understanding of conversations and team performance. With a 14-day free trial, it's good for small and large businesses that want to improve customer satisfaction and revenue through targeted campaigns.

If you're looking for a service that spans multiple channels for customer engagement, check out Trengo. It combines WhatsApp Business, website chat and email into one inbox and includes automated workflows, AI-powered conversations and integrations with other tools. Trengo's AI HelpMate can handle up to 50% of common customer inquiries immediately, and it offers detailed reporting and analytics to help you optimize engagement and revenue growth. That makes it a good fit for businesses that want to improve customer satisfaction and response times.

Last, take a look at Spike, which combines chat, emails, meetings and collaborative documents into one service. Spike's Magic AI assistant can help with tasks like email responses and note-taking, and its Unified Teamspace combines chat, emails, groups and documents into one stream. It supports professional business email, video meetings and other productivity features designed to break down communication silos and help teams work better together. Spike offers a free plan and several pricing tiers for different team sizes and needs.