If you're looking for a platform to rate and review web apps, Store is a great option. It lets people rate and review apps so others can make informed decisions. Store is designed to prioritize speed, security and universality for the best open web experience. It includes a large library of apps across many categories and developer tools and resources to rapidly develop and manage web apps and Progressive Web Apps (PWAs).
Another option is FeedLens, an app review management tool powered by AI. It can automatically extract insights from reviews and offers business plans that scale. FeedLens can automatically respond to reviews and offers advanced analytics and support, so it can be a good option for understanding how well apps are working and what customers are saying.
If you're interested in reputation management, TrustLoop is an option. It lets SaaS products establish a good reputation by gathering customer feedback and promoting good reviews. TrustLoop uses AI technology to analyze feedback and reviews, giving businesses insights they can act on and improving conversion rates and trust.
If you're looking for a more general-purpose tool to analyze customer feedback, check out Essense. It collects and analyzes qualitative feedback from places like the App Store, Google Play and social media. Essense offers insights that can guide product roadmaps and improve customer engagement, so it's good for companies that want to centralize their feedback.