If you want a system that integrates with third-party delivery services and offers proof of delivery for customers, DispatchTrack is a good option. The AI-powered last-mile delivery management platform optimizes delivery routes, tracks orders in real-time and manages customer experiences to ensure the most efficient and accurate deliveries. It offers automated customer communication, scheduling, real-time ETA tracking, and proof-of-delivery through its driver mobile app. DispatchTrack also offers centralized reporting and analytics, making it a good option for businesses looking to reduce last-mile costs and improve customer satisfaction.
Another good option is AfterShip, an all-in-one post-purchase customer experience platform that includes tools for shipment tracking, returns automation and warranty management. AfterShip integrates with more than 1,171 carriers and 70 technology partners, so it's good for businesses of all sizes. It offers proactive shipment tracking, AI-powered delivery date estimates and an AI-powered email parser, which can dramatically improve the post-purchase experience and customer satisfaction and retention.
If you need a powerful shipping API, EasyPost offers end-to-end flexibility for parcel shipping operations. It integrates with more than 100 carriers and offers features like SmartRate API for AI-powered estimates, Address Verification API and Tracking API. EasyPost also offers shipping insurance, no-code label creation and advanced shipping engine and configurable business rules, which makes it a good option for high-growth shippers with complex shipping needs.
Urbantz is another good option, particularly for enterprises with last-mile delivery operations. It integrates with internal fleets and third-party logistics providers, offering real-time management of delivery slots, dynamic routing and multi-carrier management. Urbantz's AI-powered dynamic route planning and real-time delivery slot management can help businesses increase successful deliveries and improve customer satisfaction.