If you want to control your online reputation and optimize your search results, Experience.com is a powerful option. The platform uses AI to amplify local professional listings, reputation management and search engine optimization. It offers tools like search optimization, social monitoring and real-time reporting dashboards, and is geared for businesses like real estate and insurance. Experience.com also integrates with other software systems like Google and Salesforce to expand its abilities.
Another top contender is Reputation. This omnichannel platform aggregates data from hundreds of sources to give you a complete view of your brand. With tools like multi-channel feedback consolidation, AI-powered insights and competitive benchmarking, Reputation helps businesses turn customer feedback into business strategy. It also offers tools for review management, social media management and local SEO performance, so it's a good option for businesses looking to improve customer satisfaction and search results.
Birdeye is another option. This platform is geared for businesses with multiple locations and helps with reviews, social media and listings across multiple digital channels. With tools like AI-powered insights and integration with more than 3,000 CRMs and apps, Birdeye is a flexible option for understanding customer behavior and driving growth. It's used by more than 150,000 local businesses, so it's a well-tested option for improving search results and customer satisfaction.
Last, Yext offers a digital presence platform that ensures consistency and accuracy across search engines, directories and maps. With AI tools for listings, search, content and reviews, Yext helps multi-location businesses improve search engine rankings and reach local customers. Its integration with major publishers like Google and Facebook means your brand information is synchronized for better search results.