If you're looking for a solution to offer in-app video help that's contextual to your users, WowTo is a great option. The platform is an end-to-end solution to build and host a video knowledge base. It has an AI-powered video creator for step-by-step tutorials, an in-app video widget for contextual video help, and support for multiple languages. It also integrates with popular customer support tools like Intercom, Zendesk, and Jira, so you can customize it to fit your user experience and engagement goals.
Another great option is Verloop.io, a conversational AI platform that automates customer support. It includes automated chat and voice support, live chat and NLP-powered FAQs. Verloop.io can personalize and contextualize interactions, helping businesses across industries to deflect support requests and improve customer satisfaction by increasing productivity and response times. It's a great option for businesses looking to incorporate AI-powered support into their workflow.