Webeyez is a good option for eCommerce companies. It uses AI to analyze online funnels in real-time to find customer experience friction points, and it offers features like real-time friction detection, session recordings and actionable insights. Webeyez connects directly to e-commerce foundations like Shopify and Magento and has ISO 27001 and ISO 27701 certifications for privacy and security.
Another option is Out of the Blue, an AI-powered revenue optimization service. It continuously monitors and analyzes multiple data sources to find revenue-affecting events, optimize conversion rates and drive top-line growth. With real-time monitoring, user engagement insights and connections to multiple data sources, Out of the Blue can help eCommerce companies boost revenue and efficiency.
For a broader digital experience optimization approach, Contentsquare offers digital experience intelligence and analytics. That includes features like zone-based heatmaps, customer journey analysis and form analysis, as well as voice of customer insights. With its digital experience optimization approach, Contentsquare has been used by big names to lower cart abandonment rates and boost revenue.