Question: Is there a service that offers customizable analytics and reporting for game development studios to understand their online community?

For game development studios looking for customizable analytics and reporting, GameAnalytics is a good option. It offers detailed insights into player behavior and game interactions, and supports more than 30 game engines and services like Unity, Unreal and Roblox. Features like monitoring player behavior, identifying game design problems and running growth experiments let developers make data-informed decisions and improve their game development pipeline.

Another good option is Player XP, which uses machine learning to harvest data from online forums, social media and message boards. It offers a real-time dashboard and customizable tracking, giving a single view into online communities. The system can be useful for different teams at a studio, including marketing, production and QA, by monitoring player sentiment and feedback and using that information to prioritize bugs and engage with the community.

If you want real-time insights into game and player behavior, Getgud is a good option. This AI-powered observability platform offers real-time analytics on player and match data, including the ability to spot cheaters and griefers. It works with several types of games, including first-person shooters and MOBAs, and offers flexible data control and filtering. Getgud also offers several pricing tiers and a free trial for different needs.

Last, COHEZION is focused on community data to help with engagement and lifetime value. It offers tools for community analytics, bug reporting and feedback integration with project management tools like JIRA and Trello. COHEZION's AI-driven workflows automate these processes, letting developers make more informed decisions and keep players engaged. It offers several service tiers, including an Enterprise option for bigger publishers and studios.