FanCraft

FanCraft is an AI-powered community manager that helps game developers quickly analyze thousands of player reviews and respond accordingly. Through the use of artificial intelligence, it can help you find issues, respond to reviews, and reward players with in-game items. The service is designed to convert negative reviews into positive ones by increasing player engagement and providing a unified community management experience.

Some of its features include:

• Instant Review Analysis: Analyze thousands of reviews in seconds to quickly find issues and respond.
• AI-Driven Sentiment Analysis: Convert player feedback into actionable insights to address concerns and improve the gaming experience.
• Automated Replies: Train AI to respond to store reviews and emails in real-time, in your brand voice.
• Prioritized Issue Resolution: Quickly find and resolve player issues with recommendations for next steps.
• Custom Onboarding Paths: Create personalized onboarding experiences to improve user retention.
• Data-Driven Optimization: Optimize your onboarding process with insights from user feedback and liveops reports.

FanCraft is geared for mobile game developers who want to better engage their players and improve retention and download rates. By automating review responses and offering personalized rewards, it helps unhappy players become lifetime fans. FanCraft customers include SimpleBit Studios, Creauctopus and Rodeo Stampede, which have seen success with the service's community management abilities.

Pricing isn't disclosed, but you can try FanCraft with a free trial.

Published on June 13, 2024