Question: Can you recommend a solution that allows me to create custom responses to messages based on specific rules and keywords?

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AutoResponder

If you're looking for something to let you set up custom responses to incoming messages based on specific rules and keywords, AutoResponder could be the ticket. It can be used with a variety of messaging apps, including WhatsApp, Facebook Messenger, Instagram, Telegram, Signal and Viber. You can set up custom responses with auto-responders, and it's got features like pattern matching, welcome messages and unlimited messages. It's got a free plan with a lot of features and a PRO plan with more.

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MetaDialog

Another popular option is MetaDialog, which uses generative AI to power customer support automation. It can be used with Zendesk, Intercom, Zapier, Facebook Messenger and Telegram. MetaDialog lets you customize flows and responses, set up flexible escalation rules and support multiple languages. It's geared for businesses that want to improve the efficiency and accuracy of customer support.

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Botpress

If you're a developer, Botpress is an end-to-end AI agent stack built on OpenAI's LLMs. It's got more than 100 integrations and features like database synchronization, professional greetings and API customization. Botpress is geared for people who want a powerful, customizable chatbot foundation.

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