If you need a tool to build interactive IVR systems with conversational voice interfaces, PlayHT is a great option. This AI text-to-speech platform has more than 600 ultra-realistic AI voices in many languages and accents, with options for custom pronunciation, voice inflection, real-time voice cloning and API integration for conversational chatbots, live streams and IVR systems. PlayHT is flexible and has an ethics and safety focus, so it's good for a broad range of uses.
Another strong contender is Bland, which focuses on building AI-powered phone calling apps. Developers can build, test and deploy AI phone agents for inbound sales, customer support and data collection. Bland supports several programming languages, has live call transfers, live context integration and human-sounding voices. It charges by the minute, but it's used in industries like health care, real estate and financial services, so it's a good option for IVR and customer service.
If you're looking for a more general conversational AI system, check out Aivo. Aivo automates and optimizes customer interactions across many touchpoints, combining natural language understanding, live agent integration and generative AI abilities. It includes a no-code tool for WhatsApp campaigns and a live agent tool for more complex issues, which can reduce call center volumes and improve efficiency. Aivo is good for fintech, retail, ecommerce and telecom.
Last, AiVOOV offers a powerful text-to-speech system with more than 1000 AI voices in 150+ languages. The platform can be used for a variety of applications, including IVR systems, audio articles and marketing content. It has a user-friendly interface, multi-voice support and can be integrated with tools like WordPress, Chrome Extension and Zapier. AiVOOV's large library of voices and accents makes it a good option for building conversational IVR systems.