Question: Is there a platform that integrates with Cisco and Microsoft Teams for call recording and analytics?

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CallCabinet

If you want a platform that integrates with Cisco and Microsoft Teams for call recording and analytics, CallCabinet is a top contender. It offers detailed call recording and AI-based conversation analytics with sentiment and emotion analysis. It's also got automated compliance call recording, recording data migration and quality assurance tools, so it's a good choice for regulated industries with a lot of customer contact.

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Fathom

Another top contender is Fathom, which offers AI-based meeting recording, transcription and summarization for several videoconferencing tools, including Microsoft Teams. It offers real-time transcription and summarization, and it synchronizes meeting summaries with CRM systems. That can save you a lot of time on taking meeting notes and following up, so it's a good tool for teams.

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Otter

If you're looking for a more general-purpose meeting transcription and analysis tool, Otter is a good choice. It integrates with Microsoft Teams to transcribe meetings in real-time, take notes on action items and generate meeting notes. Otter also offers AI meeting assistance, collaboration tools and integration with tools like Salesforce and Microsoft SharePoint, so it's a good tool for boosting team productivity.

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Fireflies

Also worth a look is Fireflies, which offers automated meeting transcription, summarization and analysis and integrates with Microsoft Teams and other big names. It offers automated transcription, AI-based search and real-time knowledge bases to boost team productivity and collaboration. Fireflies also offers enterprise-grade security with 256-bit AES and SSL/TLS encryption.

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Laxis

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Avoma

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Krisp

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Ringover

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Zoom

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Circleback

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Spoke

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Colibri

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CloudTalk

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Speak

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Fellow

Automates meeting workflows with AI-driven transcription, summary generation, and action item assignment, ensuring productive and actionable meetings.

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Aircall

Convert every conversation into business results with Aircall's integrated cloud-based phone system.

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Claap

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CallTrack

Optimize phone calls and marketing efforts with personalized IVR messaging, call tracking, and analytics, providing a better understanding of campaign performance and ROI.

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Rewatch

Automatically record, summarize, and share meetings with AI-generated notes, transcripts, and action items, streamlining collaboration and reducing meeting time.

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Invoca

Unlock actionable insights into phone call conversions and the entire buying journey, connecting marketing spend to offline conversions and driving revenue growth.

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Crexendo

AI-powered communication platform unifies channels, enabling fast, personalized responses, advanced analytics, and seamless collaboration for remote work and customer service.