CallCabinet

CallCabinet provides a suite of call recording and AI-powered conversation analytics solutions that can turn business communications into actionable intelligence. With unlimited data storage, cross-platform integration and powerful quality assurance tools, CallCabinet helps organizations across many industries ensure regulatory compliance and improve customer satisfaction.

Some of the key features of CallCabinet include:

• Compliance Call Recording: Automates regulatory compliance to standards such as Dodd-Frank, MiFID II, GDPR and more.
• AI-driven Conversation Analytics: Turns business communications into business intelligence with deep machine learning and natural language processing for sentiment and emotion analysis.
• Recording Data Migration: Migrates data from legacy systems for comprehensive analysis and insights.
• Quality Assurance Tools: Automates alerts, workforce performance evaluation and regulatory compliance checks.
• Global Technology Partnerships: Integrates with major unified communications platforms such as Cisco, Webex, Microsoft Teams and Zoom.

CallCabinet is particularly useful for industries such as Financial Services, Healthcare, Retail and Manufacturing, where regulatory requirements are strict and customer interactions are high volume. The platform is designed to be globally accessible, so businesses can operate without geographic constraints.

Some of the key benefits of using CallCabinet include:

• Enhanced Compliance: Helps ensure compliance with ever-changing regulatory requirements.
• Improved Customer Experience: Offers detailed insights into customer interactions to help improve them.
• Operational Efficiency: Automates quality assurance and workforce performance evaluation.
• Customizable Analytics: Offers customizable business intelligence dashboards and scorecards.

Pricing is not publicly disclosed, but interested parties can visit the CallCabinet website for pricing information and to schedule a consultation.

Published on July 29, 2024