Question: I'm looking for a chatbot platform that integrates with multiple social media channels and doesn't require coding.

If you're looking for a chatbot platform that spans multiple social media sites and doesn't require programming, UChat is a good option. UChat supports more than 12 social channels, has a visual flow builder for creating conversation paths, and can tap into AI services like OpenAI and Dialogflow for more personalized responses. It also has ecommerce integration and a unified inbox to let you keep tabs on customer communications. With several pricing tiers, including a free trial, UChat is good for small businesses and digital marketing agencies.

Another powerful option is Gupshup, which supports interactions on more than 30 messaging channels, including WhatsApp and Google's Business Messages. It has Bot Studio for creating custom conversational paths and Agent Assist to help agents work more efficiently. Gupshup also has a Campaign Manager for multichannel campaigns, so it's a good fit for companies that want to squeeze as much value as possible out of customers and cut the cost of service.

If you prefer a no-code, drag-and-drop interface, Chat360 could be a good option. The service spans WhatsApp, Facebook Messenger, Instagram and websites, automating customer interactions and personalizing conversations with generative AI. More than 300 brands around the world use it to handle customer support and generate leads, so it's a good fit for many industries.

Also worth a look is Chatsimple, a no-code service that handles multiple languages, lead generation and sales support. It spans multiple channels, including Facebook Messenger, WhatsApp and Instagram, and has tools for managing teams and tracking analytics. Chatsimple has tiered pricing that can accommodate different business needs, so it's a good option for sales and customer support.