Question: Is there a chatbot platform that can be customized to our specific needs and integrates with popular frameworks?

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Chatbase

If you want a chatbot platform you can customize and that links to common frameworks, Chatbase is a good choice. The AI chatbot service can be built directly into a website or otherwise interacted with through an application programming interface, and it can link to services like Slack, WhatsApp and Zapier. It has customization, detailed analytics and auto-retraining abilities that make it good for customer service and lead generation. The service has good security and supports multiple languages, and it has tiered pricing including a free plan.

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CustomGPT

Another option is CustomGPT, which uses GPT-4 technology to build chatbots that are knowledgeable and authoritative. It can be set up with no programming through website integration or document upload, and it can be deployed in several ways, including through an API. It's got three pricing tiers, so it's good for businesses that want to improve customer service and internal efficiency. It's good for customer service and for looking up information in documents.

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Botpress

Botpress is another powerful option, also based on OpenAI's Large Language Models. It has more than 100 integrations with services like WhatsApp, Telegram and PostgreSQL, and it's got features like the ability to import knowledge, synchronize with a database and offer professional greetings. Botpress has a free tier and paid options with dedicated support and monitoring of activity as it happens, and it's designed to scale up and be easy to use.

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ChatNode

For a full-stack option, check out ChatNode. It's got flexible integration options, the ability to hand off to live agents, and support for many languages. ChatNode is designed to automate 80% of customer support interactions and to increase revenue, offering customers a smooth and efficient support experience. It's got tiered pricing options, including a standard option for smaller businesses.

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