Question: Do you know of a chatbot solution that combines AI and human support to provide immediate answers and track conversation history?

My AskAI is a powerful customer support tool that works with live chat software you already use, like Intercom, Zendesk and HubSpot. It offers 24/7 immediate verified AI answers, but also hands off chats to human support agents with a summary of the chat history. That can deflect up to 75% of support requests, letting your team focus on more important work while keeping customers happy.

Another good option is LiveChatAI, which uses a company's website and help center content to offer immediate answers to common questions. It works in 95 languages and can be integrated with services like Slack and WhatsApp. With human handoff and unlimited AI bots, it can reduce support volume by up to 70% and increase customer satisfaction. It also offers a free forever plan and several paid tiers for different business needs.

If you want something more custom, check out ioni. This AI chatbot uses ChatGPT-4 technology to offer accurate and relevant information, and it can hand off customers to human agents when needed. ioni offers real-time answers, human-in-the-loop verification, and conversation analytics to improve CSAT scores, making it a flexible and scalable option for improving customer support workflows.