Question: Can you recommend a tool that automates technical tasks for IT teams to increase efficiency and productivity?

If you're looking for a tool to automate technical work for IT teams to boost efficiency and productivity, ConnectWise Automate is a strong contender. This Remote Monitoring and Management (RMM) software helps IT teams automate technical work, reduce manual labor and improve return on investment. It comes with hyperautomation tools like Robotic Process Automation (RPA) and generative AI-powered Sidekick, so it's a good choice for MSPs, VARs and internal IT teams.

Another top pick is UiPath, a business automation platform that uses AI and automation to improve efficiency and productivity in many different industries. It includes process mining, task mining, communications mining and a full automation cloud. With flexible pricing and resources like an academy and a community forum, UiPath lets companies automate repetitive work and boost productivity.

Automation Anywhere is an integrated enterprise platform that combines AI, automation and RPA to provide secure and intelligent process automation. It lets users build their own custom AI agents and speed up automation lifecycles, helping to transform service, IT, finance and other areas by replacing manual work and boosting productivity.

Last, Atera offers an all-in-one IT management platform that combines RMM, IT automations, patch management and AI-driven ticketing. Atera's AI abilities let junior technicians focus on higher-level work, making it a good choice for internal IT departments and MSPs trying to simplify operations while ensuring security and compliance.