Question: Do you know of a platform that offers advanced analytics and support for managing app reviews and improving user engagement?

If you're looking for a service that provides more-advanced analytics and the ability to manage app reviews and encourage user engagement, FeedLens is a good option. FeedLens is an AI-powered app review management service that can mine insights and offer business-scale pricing. It can respond automatically to reviews, offer more advanced analytics and accommodate different pricing levels, including a free trial. FeedLens prioritizes data security and is working toward ISO 27001 certification.

Another good option is Anecdote, a customer feedback analytics service that uses Natural Language Processing to monitor and analyze feedback from sources like App Store reviews and support emails. It can also be used for bug analysis, automated AI tagging and customizable alerts that can help reduce churn and increase customer satisfaction. Anecdote offers a free option and a starter plan costing $499 per month.

Essense is another option. It collects and analyzes qualitative customer feedback and competitor reviews from multiple sources, providing insights that can be used to prioritize product roadmaps and improve engagement. Essense's integration abilities and user-friendly collaboration tools make it a good choice for companies that want to centralize their customer feedback process and make data-informed decisions. It offers a few pricing tiers, including a free option.

Last is Appinion, an AI-powered customer feedback analysis service that can convert reviews into insights. It offers detailed reports and a single monitoring system, making it good for developers, small teams and companies that want to improve their mobile app user experience and make data-informed decisions. Appinion supports up to unlimited apps and offers several pricing tiers, including a free basic option.