Question: Can you recommend an e-commerce platform that uses AI to boost sales and improve operational efficiency?

If you're looking for an e-commerce foundation that uses AI to drive sales and business operations, Salesforce Commerce Cloud is a top contender. It automates many processes and links commerce experiences to sales, service and marketing apps through Einstein, the AI CRM. The foundation offers tools like conversational AI, advanced merchant dashboards, streamlined order management and AI insights that have helped customers boost digital revenue 29% and automation speed 27%. Salesforce Commerce Cloud, named a Leader in the Gartner Magic Quadrant for Digital Commerce for eight years, offers expert advice and support to businesses of all sizes.

Another top contender is Adobe Commerce (Magento), a flexible and scalable commerce foundation. Adobe Commerce taps into native AI to provide real-time content and promotions, improving team productivity and conversions. It can handle B2B and B2C sites and marketplaces, with features like AI-powered personalization tools, auto-scaling and omnichannel personalization. Its API-first, headless developer tools and integration with Adobe Experience Cloud solutions offer rich customer insights, making it a good fit for businesses of all sizes and across many industries.

For personalized marketing and product discovery, Bloomreach marries real-time customer and product data with AI to fuel personalized marketing, product discovery and content. Its AI, Loomi, is geared toward key performance indicators and customer journey optimization, so businesses can automate SEO, manage product discovery and optimize marketing campaigns. Bloomreach's customer data engine blends advanced analytics with a customer data platform, so businesses can create relevant and engaging customer experiences.

Last, Klevu is an AI-powered ecommerce foundation that can improve conversion rates through advanced search, merchandising and product recommendations. Its features include predictive autocomplete, personalized product recommendations and category merchandising with A/B testing. Klevu integrates with a variety of ecommerce foundations and offers extensive documentation and 24/7 support, helping businesses achieve industry-leading conversion rates and revenue growth.