If you're looking for a Synup alternative, Birdeye is worth a look. It's a platform for managing online reputation, customer experience and growth for companies with multiple locations. It includes tools for managing reviews on multiple sites, social media publishing and management, and listings management, and it integrates with more than 3,000 CRMs and other apps. Birdeye also offers AI-powered insights to help businesses understand their customers and grow.
Another option is Chatmeter, which is geared for managing online presence, customer reviews and local SEO for companies with multiple locations. It includes tools for accurate listings, easy review management and scalable social media publishing. Chatmeter also offers generative AI and in-depth surveys to help businesses understand customer sentiment and increase online visibility and customer engagement.
If you're looking for a more comprehensive online reputation management tool, check out Reputation. It aggregates data from hundreds of sources for a 360-degree view of a brand. It includes tools for consolidating feedback from multiple channels, AI-powered insights and real-time reporting and analysis. Reputation helps businesses turn customer feedback into actionable insights and improve customer satisfaction and local SEO performance.
Last, GatherUp offers an automated review management tool for agencies and local businesses. It lets businesses listen to customers, understand feedback and respond across multiple channels with AI technology. GatherUp features include review request emails and SMS, performance reports and AI-powered review responses designed to improve local search rankings and customer satisfaction.