If you're seeking a Reffine alternative, Solera is a broad suite of automotive software that can help dealerships manage and maintain vehicles with AI-based workflows. Solera has more than 100,000 customers around the world, handling millions of transactions each day, so it's a powerful option for dealerships, insurers, repairers and fleets.
Another contender is Impel, which offers an AI-based Customer Lifecycle Management platform to improve customer experiences across all interactions. Impel's features include generative conversational AI, interactive content and computer vision AI for high-quality digital vehicle imagery, making it a good option for showroom appointments and overall customer engagement.
For a data management and customer experience option, AutoAlert offers a platform with AI tools for insights, personalized communication and process automation. Features like AlertMiner, Engagement Studio and AutoAlert AI Assistants can help dealerships build a better relationship with customers and run targeted marketing campaigns.