If you're looking for OpenText alternatives, Aisera is a good option. This generative AI platform automates work in many areas, including IT, HR, customer support, sales and operations. It offers AI Copilot for proactive concierge services, AI Search for enterprise-wide search that's personalized and privacy-respecting, and Agent Assist for agent productivity. Aisera is built with a responsible AI ethos and has security and privacy protections through TRAPS (Trusted, Responsible, Auditable, Privacy, Secure).
Another good option is Abacus.AI, which lets developers create and run applied AI agents and systems at large scale. It offers products like ChatLLM for building end-to-end RAG systems and AI Agents for automating complex workflows. Abacus.AI also can be used for predictive and analytical tasks like forecasting and anomaly detection, which means it can be used to optimize business operations and improve customer service.
If you want a more personalized AI experience, Glean uses Retrieval Augmented Generation (RAG) technology to generate trusted, personalized answers based on enterprise data. It connects all enterprise data into a single knowledge graph for advanced personalization. Glean's platform includes no-code custom generative AI agents and assistants, so it's accessible to teams in engineering, support and sales.
Last, Parallel AI is a modern platform to automate business operations with a variety of AI models. It includes features like Long-Term Memory, an AI Knowledge Base, and a Workflow Builder for creating multi-step AI workflows. Parallel AI has a strong security and privacy focus, which is important for companies that want to improve productivity and workflow automation across many business functions.