If you're looking for a Nisus alternative, Ada is a good option. It uses AI to automate customer service, letting companies onboard, evaluate and train AI agents to handle more than 70% of customer service requests. It automates voice and email interactions, handles multiple languages and lets companies train AI agents with their own knowledge bases for more personalized responses. The company says its customers have seen a 2x increase in automated resolution rates and a $2.7 million annual cost savings.
Another option is Findify, an e-commerce AI tool that uses technology for advanced search, personalization and recommendations. Findify offers real-time data and machine learning algorithms to boost conversion rates and customer satisfaction. It integrates with e-commerce sites like Shopify and BigCommerce, offering personalized search results, dynamically ranked product listings and real-time recommendations.
If you're looking for a more specialized product recommendation service, Recombee offers real-time recommender services focused on personalizing user engagement and driving sales. It offers a flexible API and SDKs for easy integration in a variety of industries, and you can create custom filters and boosters. It's highly scalable and combines deep learning, collaborative filtering and content-based filtering for the most relevant results.